Instructions
Now that you have identified the “gap” or opportunity for change, completed the SMART objectives, and developed the AIM statement, it is time to identify an executive sponsor, the team members you will need to address your quality improvement project, a leader to guide your project, stakeholders impacted by the project, and a plan for communicating to various groups. The team should have adequate representation from the respective systems and stakeholders, including end users or those served. As you create your team, consider the importance of leadership style(s) and issues related to diversity, equity, and inclusion in making your selections. Review the course resources and activities from this and previous weeks to inform and support your responses to Part 2 of your Project Charter.
For this assignment, use the Project Charter Template to complete the following items found in Part 2:
- Executive or Organizational Project Sponsor: Select a project executive sponsor and explain why you choose this person. The project sponsor holds an authority position in the organization and ensures the project aligns with organizational mission and strategy. This person is the liaison with executive leadership/management. This person is not involved in the day-to-day work of the team but should be aware of the team’s progress. This person takes responsibility for the success (or failure) of the project at the organizational level. You may identify the executive sponsor by title or role. When selecting the executive or organizational sponsor, consider the following to explain why you selected this person:
- Identify this person by role and title. Provide a fictional name or use initials (please do not use a person’s real name or other identifying information).
- Explain why you selected this person, including factors such as:
- Executive level accountability for success or failure.
- Access to support and resources.
- The ability to address resistance and challenges.
- Creates conditions for success.
- Select the Team: Identify 4–6 team members for the Project Charter. Think about who is familiar with the different parts of the systems. The team should consist of the people who are involved with the practice change and carrying out the effort. Some people may have expertise in several areas. Think about the people who are most important to the project, then complete the following:
- Describe each team member’s title, department or affiliation.
- Think about who is familiar with the different parts of the systems.
- As you consider team members, prioritize them in terms of “must have.”
- Explain how the person contributes to the project’s success/rational for inclusion.
- The team should consist of the people who are involved with the practice change and carrying out the effort.
- Some people may have expertise in several areas.
- Explain how the person will add to the team and/or project’s success.
- Consider how a diverse set of individuals (demographics, disciplines, experiences, knowledge) will add to the team and/or project’s success.
- Describe each team member’s title, department or affiliation.
- Select Your Team Leader: After reviewing the Applying Leadership Styles interactive media activity, consider the leadership styles and organizational role most appropriate to drive your project. Then describe a real or fictitious leader who reflects this style and their primary role in the organization. Include the following to demonstrate why this leader is best suited to drive your project:
- Identify the team leader by initials or fictitious name and primary role within the organization.
- Describe two leadership styles appropriate to the project that the leader might utilize.
- Present 1–2 sources (published within the last five years) to support your discussion of these leadership styles. Include APA-style citations.
- Explain why these two leadership approaches are important to your project’s success.
- Provide examples of how the leader might apply these leadership approaches in practice.
- Describe useful qualities this leader might leverage for success.
- Consider emotional intelligence and communication/collaboration attributes.
- Consider proficiency with practices related to diversity, equity, and inclusion.
- Key Stakeholders: Identify 3-4 key stakeholders for the project. Stakeholders have a vested interest in the planned change and represent a wide variety of people and organizations, e.g., patients/clients, family members, policy makers, advocacy groups, providers, community resources, health promotion organizations, nonprofit groups, etc. Use fictional names or initials when identifying stakeholders, and include the following when identifying key stakeholders for your Project Charter:
- Who is the targeted population?
- What is the stakeholder’s connection to the project?
- How is the stakeholder affected or impacted by the project?
- What is the stakeholder’s contribution to the project?
- Communication Plan: Develop a communication plan for the executive sponsor, stakeholders, and team members. Consider the “audience,” and different needs according to culture, language, and other factors. Include information related to the following:
- The purpose of the communication.
- The methods of communication employed (e.g., who is the audience, type of communication needed for team members versus stakeholders, sponsor, etc.).
- Potential challenges and assets:
- Cultural competency.
- Implicit bias.
- Different levels of knowledge, experience, disciplines, roles.
- Representation.
- Diversity and inclusion.
- Cite literature to support best practices related to communication and collaboration within diverse teams (1–2 sources, published within the last five years, using the APA format).