For Module 1’s technology update, we take a look at the future of air travel enabled by a variety of technologies to facilitate the touchless (contactless) services. One such product, Voyager, was developed by Elenium in partnership with Etihad and Amazon Web Services to truly make the airport experience seamless. Using biometrics, voice recognition, artificial intelligence, augmented reality wall and cloud technologies, Voyager eliminates the need to scan boarding passes, manual data entry and confusing user interfaces. Watch the video demonstration of Voyager that follows and review the infographic of the air traveler journey. Depending on your screen resolution, you may have to move the image to view in its entirety. Answer the following questions in paragraph format with no less than four (4) sentences per paragraph per question:
1. What are your thoughts about this touchless/contactless air travel experience?
2. What were some features that you found beneficial and why were they beneficial to you or how would you use these features in your travel experience?
3. What were some aspects of the experience that you did not like and why?
This discussion is worth 20points total and is the first of two technology update discussions.