What to Submit Prepare your organizational change project proposal in the format best designed to articulate your recommendations (select from the options below) with at least four references cited in APA format:

Overview

The final project for this course is the creation of an organizational change project proposal in the form of a written report, PowerPoint using speaker notes, or Prezi or voice recording with a transcript.

You will create this proposal using the agency you created in Module One or the Acme Health Care Agency. (See the Acme Health Care Agency document linked in assignment prompts throughout the course.)

It is important to be aware of how an organization functions internally as well as its role in the community and in relationship with other community organizations. A primary responsibility of leaders in human service agencies is to set appropriate goals and initiatives based on a community needs assessment. It is the goals and initiatives set forth in a strategic plan that address challenges that frequently arise around personnel, funding, and budget limitations.

Additionally, having an acute awareness of the areas where organizational systems and associated laws and rules are in direct conflict with professional ethics is critical to providing quality, ethical, and appropriate services.

In this course, you will model the role of a program manager at a small nonprofit human services agency. You will demonstrate your ability to craft a proposal that will influence the organization’s programmatic services, culture, workforce structure, and funding while maintaining legal and ethical standards for human services professionals.

The project is divided into three milestones, which will be submitted at various points throughout the course to scaffold learning and ensure quality final submissions. These milestones will be submitted in Modules Two, Three, and Five. The final submission is due in Module Seven.

In this assignment, you will demonstrate your mastery of the following course outcomes:

• Illustrate decision making consistent with legal and ethical standards for human services professionals that address needs created by gaps in budgeting and funding
• Recommend adjustments to human services programs that inform improvements to service delivery
• Evaluate principles of organizational behavior and personnel management for their influence on the culture of the work environment in human service agencies
• Explain the ability of strategic planning to address current trends in human services for meeting the needs of individuals, families, and the community

Prompt

You have just been promoted to program manager in a small nonprofit human services agency. The director of the agency has tasked you with creating a proposal, aligned with the agency’s new strategic plan, which addresses growing concerns about the culture of the organization, most recently described as “toxic.” During the past year, 10 employees have left due to problems in getting along with coworkers, poor job satisfaction, and the ending of grant funding. You will use the agency’s strategic plan to inform your own supporting proposal for the agency.

Your previous position within the organization has provided you with the opportunity to experience the gaps and inadequacies of the current workforce structure. As a result, you are prepared to present a proposal to guide the agency’s efforts to recruit and retain an outstanding workforce and acquire adequate funding to sustain the necessary programmatic growth needed to improve service delivery. You are expected to present your ideas to the director in preparation for the board of directors’ meeting.

Prepare your organizational change project proposal in the format best designed to articulate your recommendations: written report, PowerPoint using speaker notes, or Prezi or video recording with a transcript.

The following critical elements represent the outline of the proposal you are tasked with creating. Your proposal will have three parts: I. Introduction, II. Workforce Structure, III. Budget and Funding, and IV. Conclusion.

Specifically the following critical elements must be addressed:

1. Introduction to the Proposal
1. Describe the agency in terms of the current workforce structure, budget, and funding. How do they impact the culture of the agency? Consider how the agency’s culture impacts the programs offered by the agency.
2. Justify the implementation of the proposal using the above description of the workforce structure, budget, and funding’s impact on the agency’s culture. Consider the proposal’s potential impact on the programs offered by the agency.
3. Describe how the agency’s mission was considered when creating the proposal. What is the relationship between the agency’s mission and the community? Consider how the current state of the agency might impact its mission if concerns are not addressed.
4. Describe how current trends in human service delivery influenced the creation of proposal. How might this influence impact costs and the quality of services? Consider how impacting costs and quality of service could affect the community.
5. Identify how the proposal will alter the state of the agency. What are the key ideas in the proposal that will positively impact programmatic service delivery now and in the future? You might also consider the historical and current trends in human services delivery.
2. Workforce Structure: Provide information regarding personnel. Include the structure, culture, retention, recruitment, and current trends in the field of human services.
1. Explain how the agency’s workforce structure and culture were considered when creating the proposal. Consider relationships between the agency’s workforce culture and its ability to provide comprehensive service delivery.
2. Recommend changes to personnel that address retention and program delivery. What are some options for helping personnel become more valuable to the agency and the community served? Consider illustrating how the retention of personnel might alter the current state of the agency and the quality of service delivery.
3. Recommend changes to personnel that address recruitment and program delivery. What are some ideas for hiring new personnel who would be valuable to the agency and the community served? You might also consider how the recruitment of additional personnel might alter the current state of the agency and the quality of service delivery.
4. Evaluate how the proposal aligns with current trends in human services. Provide details showing how human resources might be maximized to best meet the needs of the community. Consider addressing how current models might positively impact the agency’s culture.
3. Budget and Funding: Provide information regarding how budget and funding impact the delivery and quality of programs and grant funding.
1. Based on the relationship between the agency’s budget and the delivery of services, explain the need for maintaining a budget based on ethical standards in human services. Provide examples of ethical decisions that will improve the agency’s service to the community. Consider including relevant standards in human services to support claims.
2. Describe how decisions regarding personnel changes and the agency’s budget influence the quality of program services. You might also think about which ethical standards in human services address this influence.
3. Analyze the relationships between grant funding and the delivery of services. How does grant funding help address gaps in agency budgets? Consider the laws and regulations in relation to grant compliance.
4. Describe how the proposal may impact future funding sources. You might also think about historical and current trends in human services programming, workforce structures, and funding.
4. Conclusion of the Proposal
1. Summarize how the proposal may positively impact future program service delivery at the agency. What parts of the proposal influence the culture and future programs at the agency? Consider using relevant ethical standards in human services to support your claims.
2. Summarize how the proposal aligns with current trends in human service delivery and the benefits to the community. Consider justifying claims using real-world examples.