HS450-4: Apply tools and techniques in the management of quality and performance in a health care setting.
Instructions
You have been appointed as a lead project manager to implement a new EHR system in a large multi-campus hospital system. The CEO and board of directors have asked you to provide information regarding how you will ensure the successful adoption of the new information system. Please follow the instructions below in completion of this assignment.
Part 1:
Instructions:
Discuss the relationship between health care regulation compliance and quality management. Demonstrate the quality management tools that could be used as process control techniques to support compliance efforts. Select two quality management tools (e.g., control charts, Pareto charts, fishbone diagrams). Provide a visual example for each tool selected. Then, in an executive summary for the CEO and board of directors, describe how each tool can be used to inform internal policies, processes, and organizational structure decision making.
Part 2:
Instructions:
Develop a plan to measure and manage performance during the transition to the new EHR. Compare at least two benchmarking techniques (e.g., productivity standards, report cards, dashboards, etc.) and provide a visual example for each technique used. Differentiate between internal and external benchmarking. Discuss how benchmarking techniques are used to comply with health care regulations and improve organizational performance.
Part 3:
Instructions:
Demonstrate workflow concepts that would assist in managing the transition to the new EHR system. Examine at least two workflow concepts (e.g., use cases, top-down diagrams, swim lane diagrams, etc.). Provide a visual example of each and discuss its use in supporting internal policies, processes, and organizational structure decision making.
Part 4:
Instructions:
Demonstrate project management techniques that you would use for the EHR transition to ensure efficient workflow and appropriate outcomes. Select at least two techniques (e.g., Gantt charts, benchmarking, risk analysis) for interpretation. Provide an example of each and discuss how the two project management techniques can be used to achieve outcomes that ensure regulatory compliance.
Assignment Requirements
- Please complete all parts in a Microsoft Word document.
- The body of your document should be at least 1,500 words in length.
- Quoting should be less than 10% of the entire paper. Paraphrasing is necessary.
- Students must cite and reference at least four credible sources from the Purdue Global Library.
Minimum Submission Requirements
- Proper notification of any resubmission, repurposing, or reworking of prior work per the Purdue Global Student Coursework Resubmission, Repurposing, and Reworking Policy Resource.
- This assessment should be a Microsoft Word (minimum 1,500 words) document, in addition to the title and reference pages.
- Quoting should be less than 10% of the entire paper. Paraphrasing is necessary.
- Students must cite and reference at least four credible sources from the Purdue Global Library.
- Respond to the questions in a thorough manner, providing specific examples of concepts, topics, definitions, and other elements asked for in the questions. Your submission should be highly organized, logical, and focused.
- Your submission should provide a clearly established and sustained viewpoint and purpose.
- Your writing should be well ordered, logical, and unified, as well as original and insightful.
- Your submission must be written in Standard English and demonstrate exceptional content, organization, style, and grammar and mechanics.
- A separate page at the end of your submission should contain a list of references in APA format. Use your textbook, the Library, and the internet for research.
- Be sure to include references for all sources and to cite them using in-text citations where appropriate. Your sources and content should follow current APA citation style. Review the writing resources for APA formatting and citation found in Academic Tools. Additional writing resources can be found within the Academic Success Center.
- Your submission should:
- include a title page;
- be double-spaced;
- be typed in Times New Roman, 12 -point font; and
- be free of spelling or punctuation errors.
If the work submitted for this competency assessment does not meet the minimum submission requirements, it will be returned for revision. If the work submitted does not meet the minimum submission requirements by the end of the term, you will receive a failing score.