Create a workflow diagram that correctly depicts the narrative in the case study.
Note: The diagram should include swim lanes.
Redesign the workflow for implementation of an EHR. You should streamline the process as much as possible, eliminating waste and redundancies, as well as improving the quality of care and patient safety.
Consider the following when redesigning the workflow:
- Is there a problem with the current performance? Do you need better results?
- Have you skipped any critical steps?
- Are all steps necessary? Are there areas of unnecessary duplication or redundancy?
- How often do you have to do each step?
- Are there areas that rely on an individual to remember to do something? Any process that relies on memory is prone to error.
- What happens if the process breaks down? Do you need a fail-safe mechanism?
- Can some steps be done simultaneously?
- Is there a more logical way to sequence the steps?
- What skills are necessary to perform each step?
- If more skills are required, can current staff be trained or do duties need to be shifted to more qualified staff?
- Could someone with fewer skills perform this step? Would they need training or support?
- Could someone be hired to perform this step?
- Could this step be outsourced?
Create a workflow diagram of the new post-EHR implementation workflow.
Address the 10 reported issues with the current system in the redesign of the workflow. Summarize how each will be resolved with the workflow after the implementation of the EHR.
Submit your assignment, which will include 2 workflow diagrams and 1 summary.