Think of a recent purchase of a product that you had high hopes for but ended up not meeting the quality standards you had as a consumer

January 10, 2024January 10, 2024 Discipline: Business and Management

Think of a recent purchase of a product that you had high hopes for but ended up not meeting the quality standards you had as a consumer, and then answer the following:

  1. What was the product, and what are two key reasons the product did not meet your satisfaction?
  2. What do you think the impact was on the brand/company you bought it from, based on the poor quality of the product or service?


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