PREPARATION**
In this assessment, you are asked to reflect on how your values impact your professional behavior. Personal values within a multidisciplinary team can become more challenging to address as a leader when the team is working with a diverse community, perhaps one that is different from their own. There will be varied perspectives within a multidisciplinary team that serves a diverse community.
Think about a community whose members value collectivism to make decisions. As a leader, you are aware that you and most of your team value individualism in decision-making. Your program provides support to individuals securing stable employment. Your team has located an employment possibility to a person using your program for services. When presented this information, the person says that they need to go home and talk with their family and will not take the position if the family does not feel like it is a good choice.
For this situation, consider what might be some of the perspectives of the team members. How might these perspectives impact professional behavior within the team? How might these perspectives impact how individuals relate to the person they are working with? As a leader, how might you respond to these differences?
Before beginning the assessment, read through the NOHS’s ethical standards, which you can find in the reading list for this assessment:
***SCENARIO ***
You lead a multidisciplinary agency whose purpose is to help individuals secure stable employment. The agency works in a community that is predominantly first and second generation East Indian Americans. The team includes:
- Case manager: The case manager supports individuals once they are employed to maintain their employment. This case manager feels strongly about accountability and autonomy. The manager is bilingual but has never worked within an East Indian American community.
- Resource manager: This manager works in the community to find employment options as well help individuals find other resources that may be needed to secure employment. The resource manager is from a culture that also values collectivism over individualism and is bilingual.
- Training specialist: This individual focuses on employment preparation, such as résumé building and interviewing. The training specialists works with individuals to decide on the parameters of the possible job (schedule, qualification, type of work). The training specialist believes that every individual is capable of learning and navigating the employment process that will lead to secured employment, and is not bilingual. The training specialist is fifth generation East Indian and identifies as Western American.
You are leading a weekly staff meeting during which a particular client is the subject of discussion due to delays in accepting offered employment.
- The training specialist complains that the client will not follow up with any employment preparation task without the family’s approval. After three meetings, the client still will not commit to the desire schedule or focus on the job. The client says that the family is not sure if they would approve of evening work.
- The case manager says that this is a red flag that the client will not be able to maintain employment if they can’t even commit to a focus or schedule.
- Both the case manager and the training specialist agree that the client should be given one more chance and if there is no commitment, the client should be excused from the program. After all there is a long wait list and if the client is not going to follow through, someone else should have that spot. It is unethical not to do something if it means other community members cannot get services.
- The resource manager disagrees and says that the others are being ethnocentric. To drop the client from the program would be unethical.
- You decide that as a team you will flag this for review in the next meeting.
Your team is also planning a meet and greet in the community to build relationships in the community. Each team member will present a five-minute overview of their role in the program.
- The resource manager would like to work with the others to build the presentation.
- The case manager would rather work alone and just share the notes with each other.
- The training specialist would also like to work alone, but needs help with the language issues. The training specialist wants to work with the case manager regarding the language challenges.
- The resource manager also brings up the proposed timing of the meeting as a potential problem. In the community, the day of the meet and greet is one day prior to a small holiday in that community.
- The training specialist says that they know of this holiday and claims it is not that important.
- After a few minutes of discussion, it is clear there is a major conflict that will need to be resolved.
Use the above scenario to complete this assessment. Your paper should be about eight pages (not including the title and references pages) and include the following:
- Describe values and how they express themselves in the workplace. Use scholarly references to support the description of cultural values.
- Describe three values expressed in the scenario.
- Discuss how your values differ from those of the people in the scenario.
- Analyze how professional behavior is informed by values.
- How are each of the staff member’s values influencing their judgment and behaviors as professionals?
- How do your values influence you professionally? How do they/would they influence you as a leader?
- Analyze the potential impact of different values in multidisciplinary collaboration. Use scholarly references to support information about cultural values.
- How are different values influencing the team members in the scenario?
- How might these different values impact their working relationships going forward?
- Examine the relationship between values and culturally competent services or community outreach. Use scholarly references to support the claims.
- What are the cultural issues that the staff needs to consider in this scenario?
- Is the staff considering them? How or how not?
- How would you, as the leader, address this situation to ensure the outreach and services were culturally sensitive?
- Analyze the connection and/or disconnection between your values as a leader and the NOHS code of ethics, including citations to support the analysis.
- How do your values align with the NOHS code of ethics?
- How would you ensure to adhere to the NOHS code of ethics as a leader in this scenario?
- Written communication: Write concisely and directly using correct grammar, usage, spelling, and mechanics to convey clear meaning and engage readers.
- Length: 8 double-spaced pages, not including cover and reference pages.
- References: At least 8 scholarly references.
- Format: Use current APA style and format for references and in-text citations. Visit Evidence and APA for help with APA as needed. Include headings for sections of the paper, aligned with APA standards for headings.
- Font and font size: Times New Roman, 12 points.
By successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and scoring guide criteria:
- Competency 1: Analyze the ethical implications of how personal, moral values influence professional decision making.
- Describe values and how they express themselves in the workplace. Use scholarly references to support the description of cultural values.
- Analyze how professional behavior is informed by values. Use scholarly references to support the analysis.
- Analyze the connection and/or disconnect between own values as a leader and the NOHS code of ethics, including citations to support the analysis.
- Competency 3: Analyze how bias may influence professional interactions across diverse and multicultural perspectives.
- Examine the relationship between values and culturally competent services or community outreach. Use scholarly references to support the claims.
- Competency 5: Apply leadership strategies to ethically lead a diverse workforce, establish multidisciplinary collaborations, and serve diverse communities.
- Analyze the potential impact of different values in multidisciplinary collaboration. Use scholarly references to support information about cultural values.
- Competency 6: Apply in text the standard writing conventions for the discipline, including structure, voice, person, and tone.
- Apply the standard writing conventions for the discipline, including structure, voice, person, tone, and application of APA formatting.