Unit 3 Case Study – The Challenge of the Patient Portal
We have been using patient portals for several years. During the Covid-19 pandemic, use increased dramatically through virtual office visits. Medical practices still struggle with enrolling and encouraging patients to take advantage of their portals.
From the case study and the attached article, discuss the following:
- What are the benefits of the patient portal?
- How does the patient portal support customer loyalty?
- Using the phases of the product life cycle, how can patient registration of the portal increase?
This is a written assignment to be submitted using the options below.
Length: 400-word minimum, double-spaced.
Citations: Formal citations are not needed, although they are preferred (APA or MLA format). *However*, any information that is not your own original thought needs to be credited to the source in a style that gives the reader enough information to find the original source.