Q1: You are the manager of the Co-Op store on campus. Taking Szmigin and Piacentini’s* approach to the categorisation of reference groups, explain how each different category of reference group could be used to increase profits at the Co-Op store

The course is a consumer behaviour a mix between marketing and psychology

– Reference your work using the Harvard style.

– Include a bibliography after each question. The bibliography is excluded from the wordcount.
– Present your work as short reports using multiple headings and subheadings.
– Write approximately 750 words for each answer.


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