ARE PROACTIVE/REACTIVE RELATIONSHIP STRATEGIES IN RETAIL BUSINESS A MEANS OF CUSTOMER LOYALTY?
Chapter 1-3 have been written, and NO EDITING NEEDED because they have been approved
The survey questions are incorporated into excel, and I have imputed graphs utilized the Analyze Data feature in Excel. (I have done this part)
Needing Chapters 4 & 5 added which have been outlined
Needed TO ADD the following:
ANOVA
Model Summary for each research question
R
R square
Adjusted R Square
Std. Error f the Estimae
Reference Page has been uploaded into the paper, HOWEVER, the added reference/citations be no older than 2018 if possible.
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