Assignment 2: Assess a Family Business Conflict and Develop a Conflict Resolution Memo

December 2, 2024December 2, 2024 Discipline: Business and Management

Background

The conflict that emerges in family businesses is unique since there is an emotional and deep sentimental value in the family dynamics. There are two main issues that emerge when exploring the family business. First, understanding how the conflicts are linked to owners, managers, and the entities of the family. This analysis generally finds more than one conflict or overlapping conflicts. Second, when designing a conflict resolution approach, ownership, management roles, and the entities must be considered for a successful resolution. Apply tools that have been identified to understand and help handle family business conflicts. Review chapter 4, video #2, PowerPoints, and additional research. 

Instructions

This assignment has two parts (submit one consolidated Word document): 

Part I

Assess one of the family businesses from Module 1, a new company, or your own company.  

  1. Identify a conflict. 

  1. Describe the conflict and background.  

  1. Include the members and roles of the people in the conflict. 

  1. Discuss the type of conflict you have determined has occurred.  

  1. Explain why you chose this conflict with examples.  

  1. Determine the goal(s) from the conflict resolution. 

  1. Add trigger points for identifying another conflict.  

Part II 

The company employees (family and nonfamily) are nervous from the conflict within the family members. Develop a memo to ease the tension and reassure the employees that a process is in place for any future conflicts.  

  1. Memo format  

  1. Be clear and keep the employees’ attention 

  1. Answer questions you believe the employees may have 

  1. End with a motivational comment reminding how the business adds to the community 

Expectations

Length: This assignment must be Part I [3-5 pages] Part II [1-2 pages]. (Excluding the title and reference page). 

References: Include [6] scholarly resources. 

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