Business Case: Implementation of Inventory and Customer Request Management System for SunShine Creations

Company Info: SunShine Creations is a small business that makes shirts and tumblers. They need an inventory system so that they know what they have on hand. They want a way to keep track of custom requests from customers. Currently they just post their inventory to facebook and track their custom requests in a notebook.


  1. Problem Statement 

SunShine Creations is a small company which specializes in shirts and tumblers, finds it difficult to 

handle customer specific demands and lacks an effective inventory management system. Currently, SunShine Creations relies on manual methods for inventory management, primarily posting updates on Facebook. This approach is time-consuming and prone to errors, as it requires manual data 

entry and updates. As a result, the business struggles to maintain accurate records of available

 stock levels, leading to instances of stockouts or overstocking. This inefficiency not only impacts the 

business’s ability to fulfill customer orders promptly but also results in missed sales opportunities 

and potential revenue loss.


These need to be included: 

  1. estimated cost (can be in terms of people hours or dollars if the thought is a COTS product will be used) 

Use: Square Retail POS Inventory feature

https://www.nerdwallet.com/p/best/small-business/inventory-management-software

https://www.nerdwallet.com/reviews/small-business/square-for-retail

https://squareup.com/us/en/point-of-sale/retail?irgwc=1&utm_medium=affiliate&utm_source=impact&utm_term=_hpv66ddpe0kfdl6ndyd1plokr32x9r1twcqfl0bv00

2. Return on Investment

      3. stakeholders


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