Chapter 2 discusses the importance of establishing or maintaining goodwill. Write a 2-3-page paper in APA formatting dealing with how you can build positive relationships through communication. Consider the following points:
- Discuss how using positive words and focusing on the audience will make your writing more effective.
- Explain how to choose the correct level of formality, and why the correct level of formality must be selected.
- Explain the you-viewpoint and how it builds positive relationships.
Remember that this assignment is to be written in APA format as a professionally produced academic paper; therefore, you must document your sources using both in-text citations and a reference page. While other sources can be used, all the information needed to discuss the prompts is located in the textbook. Keep in mind that paraphrased information, as well as quoted material, requires documentation. The links to the South College Library (seen below) will provide helpful information. Click the BEGIN button and then select each of the headings to learn more about each topic.
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