This competency assessment assesses the following Outcome(s):
HA255-2: Compare and contrast the functions of competency assessment, education/training, and performance management in healthcare organizations.
You have been asked to pull together some frequently asked questions about the importance of training, professional development, competency assessment, and performance management for your organization. Create a document, brochure, pamphlet, infographic, or PowerPoint that addresses the following:
- Why employees must be properly trained to perform their job responsibilities and the benefits effective training provides employees. Include how strategic training helps meet organizational goals.
- How professional development helps employees reach their career goals, including how it differs from training and how it can be used in succession planning. Discuss why it is important to create a professional development plan, what should be included in it, and the types of professional development activities that might be part of it.
- What are competency assessment and performance management, and how do each define employee expectations and manage their job performance for clinical and non-clinical staff? Describe the difference between the two. Discuss the benefits of these processes to both the employee and the organization.