Conflict & Interpersonal Communication [in The Office (tv show)] Discussion (6.2)

 Read chapter 6.2 (p. 221-237) and watch this youtube video:

https://www.youtube.com/watch?v=m4aI16AhzVg
textbook is in files
  1. Video Questions: (a) Which conflict management strategy does Michael Scott (Steve Carell) say is the best? (b) Why would someone consider this the best strategy? (c) Which conflict strategy does the video narrator say is better? (d) What strategy do you use from figure 6.1 (p. 224) the most? Explain.
  2. Give original examples of 3 terms from chapter 6.2 (p. 221-237) and include the page number. Bold and underline each concept.

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