Conflict-Management; Lateral violence; Incivility; Role transitions; Stress Management -Leadership and Management

April 9, 2024April 9, 2024 Discipline: Nursing

Managing Conflict

Purpose 

The purpose of this assignment is to recognize incivility and lateral violence and to learn ways to manage conflict in the workplace. You will find this helpful as you lead and follow by adopting appropriate strategies when conflict arises.

Task(s)

Read OER Chapter 10, Facilitating problem-solving and decision-making in teams; Chapter 11, Conflict resolution skills in professional nursing practice; and watch the YouTube video, Conflict resolution training: How to manage team conflict in under 6 minutes! Answer the following discussion forum questions in your main post:

  • Discuss if you have encountered lateral violence or incivility in the workplace. What did you do in this situation? What are some ways to effectively deal with these situations? 

  • In the video Conflict resolution training: How to manage team conflict in under 6 minutes! the speaker describes how to manage conflict. Share a conflict you have had in the workplace. After learning this new information, what strategies could you use to resolve the conflict?
https://youtu.be/PHJ8eybXJdw?si=hTqNzTPy4FuJX5zm

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