Designing a Surgical Quality Improvement Project at Eastern State Medical Center

Instructions

Please read the case study: (attached to the order)

Cohen, Amy P, and Nancy M. Kane. “Designing a Surgical Quality Improvement Project at Eastern State Medical Center.” (2014).

Then, please answer the following questions that were prepared by the people who prepared the case study in detail through a written response. 

1. What do Exhibits 3 and 4 suggest about the performance of Dr. Giles’ surgical services?

2. Which outcomes should Dr. Giles focus on improving, based on the information presented in Exhibits 3 and 4? Why?

3. Participation in NSQIP is expense. How should Dr. Giles explain the pros and cons of participation to his senior management team?

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