Enhancing Veteran Access to Healthcare: A Transportation Initiative through the Council on Aging in Melrose, Massachusetts

Assignment Part 1: Power Point Outline (See completed outline below)

I. Target Problem

II. Relevant Literature

a. Find out what’s known factual about this problem

b. Identify a few articles that are from professional literature

c. Why is this issue significant?

III. Methods

a. If you were to design an intervention or a change strategy, what would you do?

i. In other words, how are you going to change this problem?

ii. It doesn’t have to be a problem that you are going to carry out. You just have to design it

IV. Expected Results

a. If you were to do this intervention, what would you expect to be the outcome?

V. Implications for Human Service Practice & Policy

a. Let’s say your intervention was partially successful, so what does that mean?

b. What do we mean by policy and practice?

i. Policy: Federal, State, and Local level

1. Anticipate results (Effective, Partially effective, Not effective)

2. What are your recommendations

ii. What does this mean for people in human services agencies?

1. What changes do you recommend?

a. This could be at the agency level, individual clients, or workers

VI. References

a. Where did the material come from?

Completed Outline:

I.
Target Problem


Limited access to reliable transportation for veterans in Melrose, Massachetts hinders their
ability to attend necessary medical appointments and receive timely healthcare.


II.
Relevant Literature


a. Find out what’s known factually about this problem

  • Research on transportation
    challenges faced by veterans, particularly in suburban or rural areas.
  • Statistics on the impact of
    missed medical appointments on veterans’ health outcomes.
  • Data on existing
    transportation services for veterans in similar communities.

    b. Identify a few articles from professional literature
  • Review articles from journals
    such as Military MedicineJournal of Health Care for
    the Poor and Underserved
    , and Social Work in Public Health.
  • Highlight studies that address
    transportation barriers and successful interventions for veteran
    populations.

    c. Why is this issue significant?
  • Discuss the importance of
    timely medical care for veterans, especially those with chronic conditions
    or disabilities.
  • Address the potential
    long-term health consequences and increased healthcare costs due to missed
    appointments.
  • Consider the ethical
    implications of unequal access to healthcare services for veterans.

III.
Methods


a. If you were to design an intervention or a change strategy, what would you
do?

  • Develop a partnership between
    the Council on Aging and local veteran organizations to create a
    volunteer-based transportation service.
  • Implement a ride-sharing
    program specifically for veterans, subsidized by local businesses or
    grants.
  • Introduce a mobile app or
    hotline for veterans to schedule transportation to medical appointments.
  • Explore options for utilizing
    existing public transportation services or collaborating with local taxi
    services for discounted rates for veterans.
  • Conduct community outreach to
    raise awareness of the available services and recruit volunteer drivers.

    b. How are you going to change this problem?
  • Create a detailed plan
    outlining the steps to establish the transportation service, including
    securing funding, recruiting volunteers, and setting up the scheduling
    system.
  • Propose a pilot program to
    test the effectiveness of the intervention in a small area before
    expanding it to the entire Melrose community.
  • Identify potential challenges
    and develop strategies to overcome them, such as liability concerns for
    volunteer drivers or accessibility issues for disabled veterans.

IV.
Expected Results


a. If you were to do this intervention, what would you expect to be the
outcome?

  • Increased attendance at
    medical appointments among veterans in Melrose.
  • Improved health outcomes for
    veterans due to timely access to healthcare services.
  • Strengthened community support
    for veterans and increased volunteer engagement.
  • Positive feedback from
    veterans and healthcare providers regarding the transportation service.

V.
Implications for Human Service Practice & Policy


a. Let’s say your intervention was partially successful, so what does that
mean?

  • Partial success may indicate
    that additional resources or modifications to the intervention are needed
    to fully address the transportation issue.
  • Success could lead to the
    replication of the program in other communities with similar needs.
  • Highlight the importance of
    continuous evaluation and adaptation of services to meet veterans’
    evolving needs.

    b. What do we mean by policy and practice?

    i. Policy: Federal, State, and Local level
  1. Anticipate results (Effective,
    Partially effective, Not effective)
    • Federal: Advocate for
      increased funding for veteran transportation programs at the national
      level.
    • State: Encourage state-level
      support and coordination of transportation services for veterans.
    • Local: Recommend local policy
      changes to support the sustainability and expansion of the transportation
      service.
  2. What are your recommendations?
    • Develop a policy framework
      that ensures long-term funding and support for veteran transportation
      services.
    • Encourage collaboration
      between veteran organizations, healthcare providers, and local
      governments to address transportation barriers.

      ii. What does this mean for people in human services agencies?
  3. What changes do you recommend?

    a. Agency Level: Agencies should prioritize transportation assistance as
    part of their service offerings for veterans.

    b. Individual Clients: Provide case management support to help veterans
    access transportation services and attend medical appointments.

    c. Workers: Train human service workers on the specific needs of veterans
    and the importance of transportation in healthcare access.

VI.
References


a. Where did the material come from?

  • Cite the professional
    literature, research studies, and data sources used to support the
    information in the outline.

 

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