Green Advantages and Customer Stickiness: How Hotel Green Services Promote Customer Repurchases – An Empirical Study Based on Chinese and Foreign Travellers in China


Theoretical Basis and Research
Perspective

This study is grounded in the TPB theory, combining practices and
perspectives from Chinese and foreign travellers . It focuses on how
hotels can influence customers’ attitudes, subjective norms, and perceived
behavioral control towards green accommodation through the development of green
service strategies and the provision of environmentally friendly facilities and
services. Additionally, internal management and operational factors such as
employee training and green procurement strategies are considered to ensure the
effective implementation of green services. The research analyzes the impact of
hotel green services on customer repurchase behavior from a cross-cultural management perspective. It
comprehensively considers factors such as customer attitudes, subjective norms,
and perceived behavioral control, as well as the influence of cultural
differences between  

Chinese and foreign travellers on the research outcomes.



proposal outlines

Introduction

Research Background and Purpose

Research Gap

Problem Statement

Research Objectives

 Research Questions

Significance of the Study

Literature
review

Hypotheses

Proposed Research model

Research
Methodology

Population 

Sample Size and Sampling
Technique 

Measurement and
Instrumentation 

Proposed Data Analysis Technique 

Expected
Outcomes

References

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