in which your communication style/approach caused a breakdown in communication with another person. Briefly describe the situation.

  • Identify a situation in which your communication style/approach caused a breakdown in communication with another person.
    • Briefly describe the situation. Feel free to change names or other identifying information for privacy purposes.
  • Describe how your verbal communication created a barrier between you and the other person.
    • What did you say (intentionally or unintentionally) that may have offended or upset the other person?
  • Describe how your nonverbal communication created a barrier between you and the other person.
    • What nonverbal cues did you display (intentionally or unintentionally) that may have offended or upset the other person?
  • Describe what you would have changed to improve the communication between you and the other person.
    • How could you have changed your verbal or nonverbal communication to better communicate with the other person?
    • What verbal or nonverbal communications from the other person did you miss or ignore that you wish you had reacted to?
    • What was the impact of your communication style in this circumstance?

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