Leadership Discussion: Communication, Coaching, and Conflict Skills/Leader-Member Exchange and Followership

May 27, 2024May 27, 2024 Discipline: Leadership
Welcome to Week 4.
Topics covered:
  • Communication, Coaching, and Conflict Skills
  • Leader-Member Exchange and Followership
I. COMMUNICATION
A. Communication and Leadership
B. Sending Messages and Giving Instructions C. Receiving Messages
II. FEEDBACK
A. The Importance of Feedback
B. Common Approaches to Getting Feedback on Messages—and Why They Don’t Work
C. How to Get Feedback on Messages
III. COACHING
A. How to Give Coaching Feedback B. What Is Criticism and Why Doesn’t It Work?
C. The Coaching Model for Employees Who Are Performing Below Standard
D. Mentoring
IV. MANAGING CONFLICT
A. The Psychological Contract
B. Conflict Management Styles
V. COLLABORATING CONFLICT MANAGEMENT STYLE MODELS
A. Initiating Conflict Resolution
B. Responding to Conflict Resolution
C. Mediating Conflict Resolution
I. From Vertical Dyadic Linkage Theory to Leader-Member Exchange Theory
A. Vertical Dyadic Linkage (VDL) Theory
B. Leader–Member Exchange (LMX) Theory
C. Factors that Influence LMX Relationships
D. The Benefits of High-Quality LMX Relationships
E. Criticism of LMX Theory
II. FOLLOWERSHIP

Complete the following readings with the PowerPoints attached: (***hello writer, these powerpoints are attatched to this assignment**)
  • Chapter 6
  • Chapter 7


Week 4 Discussion question:
Explain the communication process and elaborate on methods to prevent communication failures.

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