I added 7 potential questions that can be answered. Answer question from the internet facility site. The five question that I must make up make sure they surround workplace violence amongst mental health patients against the staff, written in communication interview form. Except for the questions asking for data.
Organizational Assessment Part A:
Site Visit Instructions and Rubric The “site visit” assignment is the first
step in gathering foundational data for your written report. Instructions
Select a nonprofit organization or government agency that matches the profile
of an organization that you intend to study and arrange a site visit (virtual
or in person) to interview the organization’s leadership or executive managers.
For example, if your research
concerns nonprofits offering services to student veterans, you need to
interview a leader of such a nonprofit. If your capstone is placed in the
context of nonprofits offering mental health services to youth, then you should
interview a leader of a nonprofit that provides such services.
However, if you intend to explore
and explain what factors affect nonprofits’ implementation of governmental
grants, you should interview a leader from a nonprofit that implements projects
funded through governmental grants. In this case, the service type is
unimportant for the organizational selection.
My research topic will be workplace violence in healthcare
facilities by mental health patients the facility to review is Mount Sinai in
Chicago Mental Health Unit. Answer questions based on what you can obtain from
the internet this is a two-page draft.
Interviewed a Director on October
8, 2024. Zoom interview, Director prefers to be anonymous.
During the site visit and
interview, foundational data you should gather information on:
Organizational structure: Include
Inpatient psych patient segregations Male and female/ adult and adolescent?
Internal and external operating
environments
2) Are there any external
governance policies that dictates specific operations? Add additional and define how each impacts the
mental health unit. The Department of Human Services (DHS) , MENTAL HEALTH AND
DEVELOPMENTAL DISABILITIES(405 ILCS 5/) Mental Health and
Developmental Disabilities Code.
Are there any external agencies that audit the
landscape and layout for best practices and processes or suggested activities
that can influence organizational behavior?
Including but not limited to the
following topics:
• Aspects of organizational
culture
• Human resource motivation and
development
• Leadership and leadership
style which one is for a psych unit (transformational, transactional, or
servant )
• Decision-making process –
• Communication &
Collaboration –
• Public relations –
During the site visit, you should
also collect relevant organizational documents as they can provide evidence
supporting the leaders’ opinions. It can be pulled from the internet
Example: Do you have any flyers that has been created
that provide any leadership opinions even an article that has been posted?
These may include organizational policies
and procedures, records, and archival evidence such as government or
agency-issued reports.
You can download such documents
from the organization’s website or ask the leader to share whatever information
is open for public review.
4) Are there any public records that can be obtained
regarding statistics. Admissions male – female or adult vs adolescent?
It’s ideal if you can identify a
number of workplace violence occurrences by mental health patients and the
public website it was obtained from?
H.R. question Is
there a lot of turnover and if so, which role requires the most recruitment?
Example :Security assigned to psych
unit, nurses, psychologist, or support staff.
To receive credit for this
assignment, you need to submit a one-page site visit report by 11.59 PM on Monday,
October 14.
The report must include the
following information about the visit:
1. Name of the visited organization
and the interviewed person (0.5 points).
2. Day & time of the visit and
how long it lasted (0.5 points).
3. Description of the major topics
covered during the interview (e.g., the main focus was on) Minimizing workplace
violence by mental health patients.
4)Do you find difficulty finding
staff and retaining staff?
organizational culture-
(2 points).
4. Example of at least five (5)
questions used during the interview to understand the org. behavior (1 point).
5. The report should include the links to the organizational website used to
gather data for the research and copies of any documents received during the
visit. (1 point). Total assignment weight: 5 points
Facility
Structure
- Segregation
Policies
Personnel
- Resources
Allocation
Data Related
to Violent Incidents
- Violent
Incidents Towards Staff - Best
Practices in Violence Prevention
Scheduling
Below are 7 additional question
examples.
1) Rank from 1-4 the highest to
lowest admission type.
____Emergency
____Nonvoluntary
____Internal transfer
____External transfer?
2) Is there any recommendation that you have for a future improvement or
an idea of how the unit can be modified that would be a patient satisfier? You can add a different suggestion however,
the expecting moms are not on the L&D unit as long because the staff are
afraid of the patients. Presenting a process that will allow expecting moms to
be present on the Labor and Delivery Unit the same amount of time that a
nonmental health Labor and Delivery patient would be present.
3)How long is the standard new
employee training?
Are they paired with others and if
so what is the general time line before being independent?
Can accompany the required HR question 4) *Is reducing burnout a
priority for you as a leader? How do you reduce burn out? Do you believe it’s
more physical, emotional, and behavioral
5) *how frequently do you huddle referencing the unit or
concerns? Is it you and your direct reports and they huddle with their reports
or is it a group effort based on staffing and coverage?
6) what personal beliefs or
behaviors do you believe can change? Have you worked at any other psych
facilities and incorporated their practices in your current role and if so
please provide one improvement initiative.
7) leadership, communication, because you work on a
unit that has more WPV from patient to employee risk do you offer more employee
engagements or huddle time for hand offs than standard clinical units?
8) As a mental Health Department
Leader what are two departmental operation priorities that you frequently
review for alignment to minimize workplace environment occurrences?
Reference
MENTAL
HEALTH AND DEVELOPMENTAL DISABILITIES(405 ILCS 5/) Mental Health and
Developmental Disabilities Code. https://www.ilga.gov/legislation/ilcs/ilcs5.asp?ActID=1496&ChapterID=34