Optimizing Cross-Border Communication Strategy in DHL Global Forwarding (NL) for Efficiency and Customer Satisfaction.

I’ve written the first three chapters for my thesis and received feedback from the lecturer. The key feedback is to concentrate on one specific topic, specifically internal communication issues and operational efficiency, instead of covering both internal aspects and global communication with customers and customer satisfaction. The lecturer emphasized the need to focus solely on internal communication issues and operational efficiency. The chapters that require editing are Chapter 1 and Chapter 2. The detailed feedback can be found in the mark-up area. To incorporate the feedback effectively, you have to read through the entire chapters, ensuring the full understanding of the thesis topic and the then make edit fo it primary focus is on internal communication issues and operational efficiency as per the lecturer’s guidance.

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