Performance improvement study to improve patient satisfaction by looking into time studies to determine if cases are posted appropriately (scheduled time versus actual time of procedure), OR room turnover time (how long it takes to clean and “turnover” the room in-between patients, and how what time the physician arrives for the first case.Improving Wait Times and Patient Satisfaction in Primary Care – Michael – 2013 – Journal for Healthcare Quality – Wiley Online LibraryReducing Waiting Times to Improve Patient Satisfaction: A Hybrid Strategy for Decision Support ManagementWait times, patient satisfaction scores, and the perception of care – PubMed
Patient satisfaction and operational efficiency are critical in healthcare. Long waiting times negatively affect patient experience and hospital performance. Addressing these issues requires accurate system time predictions and actionable strategies.
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