Process Improvement – MGT 302 Foundations of Production and Operations Managment

For this assignment, select a company familiar to you, preferably one where you have been employed, and consider a process within that company that needs improvement. This could be a business process, a manufacturing process, a distribution process, or a service process that you have observed or been involved with during your career.


prepare a recommended process improvement proposal that incorporates tools and methods learned in this course.

In your paper,

  • Describe the company and how the selected process fits into the company’s overall framework.
  • Create a step-by-step description of the current process, incorporating a process flow chart.
  • Analyze the current process for inefficiencies.
  • Develop a process improvement recommendation, including a detailed plan that incorporates business process engineering theory and benchmark the reengineered process to a close business competitor.
    • Design the process to be more efficient, using appropriate tools and methods learned throughout the course, including capacity utilization improvements and quality control models.
  • Explain possible challenges in implementing the process changes.
  • Assess the expected benefits of the improved process and the potential benefits.
The Process Improvement paper,

  • must utilize academic voice. Review the Academic VoiceLinks to an external site. resource for additional guidance.
  • must include an introduction and conclusion paragraph.
    • Your introduction paragraph needs to end with a clear thesis statement that indicates the purpose of your paper.

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