As a human resources
professional, you will likely be responsible for putting together a strategy
for recruiting, selecting, and onboarding of new or current employees. In this
task, you will have the opportunity to analyze a current workplace situation and
offer solutions. You will use the information provided in the scenario to
complete this task. This task uses the same scenario used for Task 1.
Refer to the information in
the attached “Jaunty Coffee Company Scenario.”
Using the information from the
attached “Jaunty Coffee Company Scenario,” complete the following:
A. Building on your knowledge of the 6-step needs
analysis, apply two of the steps to
determine the training needs for the sales manager position at Jaunty Coffee
Company and provide a rationale for each step.
B. Explain how two learning
techniques can be applied to design a learning and development program for the
sales manager position.
C. Recommend one learning and
development framework that can be used to design a learning and development
program for the sales manager position and provide rationale for the
recommendation.
D. Describe how two diversity,
equity, and inclusion (DEI) considerations will be incorporated into the sales
manager training program.
E. Describe a training evaluation method that could
be used to analyze the success of the learning and development program created
for the sales manager position.
F. Recommend two types of
performance rating systems that can be used to evaluate sales manager
performance and provide a rationale for each.
G. Explain how one of Hofstede’s culture dimensions
can be applied to the design of a performance appraisal system for sales
managers for Jaunty Coffee.
H. Describe two methods for
effectively delivering performance feedback to the sales manager in their first
performance review.
I. Acknowledge sources, using in-text citations and
references, for content that is quoted, paraphrased, or summarized.
J. Demonstrate professional communication in the
content and presentation of your submission.