1. Describe a scenario in your practice in which lack of personal touch has impacted the patient’s engagement in care.
2. Explain what technology can be used to enhance rather than hurt a patient’s engagement in care.
3. Identify two other professionals on the typical healthcare team to collaborate within adding a personal touch to technology-enhanced patient engagement efforts.
4. Summarize the problem and associated solutions in a protocol for optimal implementation of a technology-enhanced patient engagement project.