Signature Assignment: Identify the most important actions organizations (and their leaders) should take to create quality/patient

As you have been going through the materials from the book, videos, and other resources, several key leadership actions/behaviors have been identified to move an organization through a process to create a plan for improving Quality and Patient Safety within their organization.  

In addition to the materials we have covered, it is also helpful to focus on key steps successful organizations, in this case, The Mayo Clinic, have taken to achieve superior quality and patient safety. 

Instructions 

Click here to read the article: “Journey to Perfect: Mayo Clinic and the Path to Quality” (Buckman & Buckman, 2012) 

• Note: You can also find this article posted in Course Resources.

 Using the above article and what you have learned thus far in the class, please complete the following steps:  

1. Write a paper and address what you believe are the most important actions and behaviors that leaders of an organization may take to accomplish the improvement of quality and patient safety within their organizations.
2. Using this article and other sources from the course, prepare a briefing paper to be delivered to your Board of Directors to include:
   1.   What you believe are the most important actions and behaviors that leaders of an organization may take to accomplish the improvement of quality and patient safety within their organizations.
   2. Explain the reasons that you chose these key actions or behaviors.
   3. Explain why you think these are important to you as a leader and how you might include them in your role today or in your future health care career.