The Importance of Listening, and the Problems of Non-listening, in the Workplace

March 15, 2024March 15, 2024 Discipline: Communications and Media

Reflecting on the importance of listening as a way to improve interpersonal communication, the emphasis in chapter 6, describe specific circumstances in which non-listening, distorted, or damaged interpersonal relations with colleagues and/or bosses. Perhaps you engaged in non-listening yourself. How can you improve your listening skills, based on these experiences?

Requirements:

  • Your written paper should be 3 pages in length not counting the title and reference pages, which you must include.
  • You need to cite at least 3 direct quotations from the textbook. 
  • Your paper must conform to APA guidelines in the CSU Global Writing Center (link in left navigation panel).
  • If you need assistance with your writing style, start with the links under the Get Help and Writing Help tabs on the CSU Global Library’s homepage (link in left navigation panel).

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