The purpose of this assignment is to examine what managers do by performing an in-person interview of a managerial position from our UCF community. The interview must be with a manager at UCF. There are many, many managers at UCF. Examples include managers at any of the restaurants/shops/RWC, any department leader or department and any service provider (for example the UCF Student ID card provider) on campus. Students will act as consultants to uncover how managers utilize key concepts such as leadership, communication, decision-making, motivation, human resources, etc. at UCF. Clearly identity all relevant concepts and use management terminology. Give a brief description of the manager and their department/college.
When meeting with your interview manager, be sure to make an appointment and dress professionally. Allow for 30 minutes of question time. Include the manager’s business card on the front page of your assignment.
All managers will be contacted to ensure that the interview occurred. If our team can not verify your interview, you will not be able to receive a grade.
All assignments are submitted to Turnitin.com, UCF’s anti-plagiarism and artificial intelligence software. Do not misrepresent your work, copy another student’s work or turn in previous assignments, etc. This is plagiarism which constitutes academic dishonesty. Students found participating in academic dishonesty will like fail the course and be subject to university-wide sanctions.
Your questions should include (but not be limited to) the concepts of:
Leadership
What type of power does this manager have? Why? What type of leadership behaviors (directive, supportive, participative, achievement-oriented) does this manager exhibit? Give an example. What personality traits does this manager exhibit? What is this manager’s Myers-Briggs personality assessment? Why? How does this manager’s personality affect their leadership?
Communication
What type of communication commonly occurs in this department? Describe its effectiveness. What communication barriers commonly exist? How does the manager’s non-verbal communication influence their verbal communication style? How does the manager use effective listening skills?
Decision Making
How does this manager prioritize their day? Give an example of the types of decisions this manager makes. What style of decision-making does this manager use? How often does this manager make these decisions? Is the manager required to get approval from others prior to making decisions? Why or why not?
Motivation
What motivates this manager? Why? Referring to Herzberg’s Two Factor theory, give an example of the motivational factors and hygiene factors that influence the manager’s motivation. How does the manager motivate their employees? What sources of conflict exist in this organization? How is conflict managed?
Human Resources
What employment laws affect this manager? How does this manager hire/fire employees? How does this manager evaluate their employees? How often? How does this manager give feedback to their employees? How does this manager promote diversity? What teams exist and how are they formed? What are the team’s norms? What stage of team development is the team currently in?
Grading and Format: Your grade is based on the depth and detail of your interview. Your paper should be 10 – 12 pages long, double spaced, cover page, 1-inch margins, Arial font. Write out the question and the manager’s answer. Group questions/answers according to concept. This assignment is scored at 100% if you complete ALL of the necessary requirements or 0% if you miss ANY of the necessary requirements.
Be sure to include your manager’s contact information as they will be contacted to ensure that the interview occurred. If your manager’s information is not verified, you will not receive a grade. Please ensure that you use a UCF manager for this assignment.