The Rise of the Human Relations Movement/ Employee Satisfaction, Engagement, and Productivity in Today’s World

Question 1

The Hawthorne studies have been called the seed point of human resource management. Following this work, researchers like Elton Mayo, Kurt Lewin, and Douglas McGregor evolved theories to explain and expand the findings of the Hawthorne studies. Other theories and models also evolved from these studies. Some of the theories that arose include:

  • Equity theory.
  • Exchange/social exchange theory.
  • Social comparison.
  • Cognitive dissonance.
  • Theory X and Y.
  • Social Darwinism.

For this discussion, address the following:

  • What changes did the Hawthorne studies bring about in the way management leaders viewed employees?
  • Which theory best explains this change? Justify and explain your choice, including how you think the Hawthorne studies impacted the development of this theory
Question 2
Briefly describe the company you have chosen (MAYO CLINIC) to examine for your course project and two to three tools it is using for employee satisfaction and/or engagement. Support your discussion with the research you are using to develop your understanding of this organization.

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